Overview – Tuesday – February 20

8:30am – 9:00am

Registration

9:00am – 9:10am

Welcome

A welcome by our CEO

Colin Tate

Chief executive, Conexus Financial

9:10am – 10:00am

OPENING KEYNOTE: HARNESSING AI IN THE INVESTMENT WORLD

With the life-changing technologies behind artificial intelligence rapidly evolving, there are massive impacts on the global finance landscape, including for investment operations. Keynote speaker Dr Catriona Wallace is the chief executive and founder of FlamingoAI, only the second business ever to list on the ASX with both a woman chief executive and a woman chair. This presentation showcases how Wallace’s company built a global software-as-a-service platform: cognitive virtual assistants named Rosie and Maggie, which companies with complex financial services products use to bolster online sales conversion rates in Australia and the US. What does the future hold for investment operations now that AI is well and truly here? How can we keep ahead of competition and future-proof ourselves, too?

Catriona Wallace

Chief executive and founder, Flamingo AI

Chair

Colin Tate

Chief executive, Conexus Financial

10:00am – 10:40am

RG 97: MORE THAN TICKING THE BOXES

ASIC’s new Regulatory Guide 97 (RG 97) on disclosing fees and costs in product disclosure statements and periodic statements came into effect on September 30, 2017. In November, the regulator announced a review of the regime. This session will take a fresh look at what the industry and regulators have learned. Which aspects of RG 97 compliance have been most problematic for funds? What are the costs of implementing RG 97 and is it compatible with the ‘best interest’ test? Is there a risk that the compliance burden will distort the investment decisions funds are making, leading to sub-optimal asset allocation? What insights does ASIC hope to glean from the data collected? How does RG 97 interact with the many other local and international regulatory challenges funds face?

Jane Eccleston

Senior executive leader, investment managers and superannuation, Australian Securities and Investments Commission


Nathan Hodge

Partner, King & Wood Mallesons

Carol Lee

Manager, investment planning, AustralianSuper

Chair

Sally Rose

Editor, Investment Magazine

10:40am – 11:10am

Morning Tea

11:10am – 12:00pm

FUNDS TECHNOLOGY: BLOCKCHAIN, SETTLEMENTS AND INNOVATION

A look at how investment management can evolve so the administration and infrastructure keep up with the latest technology, whether that is blockchain platforms or other software and systems rapidly changing the fund operations and payments landscape. How can you prepare your business for innovation and new investment and payment streams?

PAPERS

Fund technology and data 2017
Middle-office hybrids - how institutional investors are embracing insourcing and outsourcing

Chan Arambewela

Head of new products and markets, National Stock Exchange of Australia

Anthony Bertini

Chair, TBSx3

Mark Neary

Director, multi-asset solutions and innovation, Milestone Group

Jonathan Perkinson

Partner, payments, Deloitte

Chair

Danielle Henderson

Senior vice-president, market advocacy and innovation research, Asia-Pacific, Northern Trust

12:00pm – 12:50pm

THE CLASS-ACTION REACTION

Gain a deeper understanding of the latest changes in the class-action environment, given expanding global coverage, and changing regulations and legislation. What are some of the biggest roadblocks the end user experiences as a result of these legal issues? A session that examines of class actions, in terms of best practices and current pitfalls. How can you shield against losses and ensure you are meeting legal requirements?

PAPERS

International Guide to Securities Collective Actions
RecoverMax Monitor
The Top 100 U.S. Settlements

Clive Bowman

Chief executive, Australia and Asia, IMF Bentham

Steven Longley

Senior vice-president, corporate development, Financial Recovery Technologies

Jeff Lubitz

Executive director, head of securities class action services, ISS

Tom May

General counsel and company secretary, Australian Ethical Investments

Chair

Robert Poulter

Program director, ASO transformation, NAB Asset Servicing

12:50pm – 1:10pm

INVESTMENT OPERATIONS AWARD and ACSA AWARDS

The Lifetime Achievement Award will honour an individual for their outstanding contribution of leadership, innovation and service to the investment operations sector. There will also be four awards presented by the Australian Custodial Services Association, along with a brief overview of its strategic focus for 2018.

Robert Brown

Chief executive, Australian Custodial Services Association

David Knights

Chair, Australian Custodial Services Association

Colin Tate

Chief executive, Conexus Financial

1:10pm – 2:10pm

Lunch

2:10pm – 2:50pm

BRIDGING THE DUE DILIGENCE GAP

This will be a forensic discussion of how to bridge the gap between operations and investment teams. What recruitment structure and candidate skills – such as risk, audit and investment – are required today, in light of the evolutionary change to the investment operations role? How do you find the right people with the right knowledge? How do you get people to add value, rather than just offer advice? An examination of the governance structures and cultural challenges funds are facing as they develop their investment operations to better serve their organisations.

Lounarda David

Chief investment operations officer, Sunsuper

Jonathan Green

General manager, investment implementation and operations, TCorp

Chair

Amanda White

Director of institutional content and editor of top1000funds.com, Conexus Financial

2:50pm – 3:30pm

MANAGING PEOPLE AND MERGING CULTURES

When it comes to corporate psychology, what are the realities of merging two businesses and how do you get the best out of a new team? What are the rules and tools for successfully navigating the merging of people, skills, legacy and cultures? Go inside the merger process as experts and chief executives who have been through it share their insights in a Q&A.

Brett Grant

Executive officer, commercial, Equip Super

Jason Sommer

Executive general manager, product, projects and technical services, Sunsuper

Chair

Jo Leaper

Manager, operational consulting, JANA

3:30pm – 4:00pm

Afternoon Tea

4:00pm – 4:45pm

CYBER-RISKS & DATA ANALTYICS: WHERE IS MY DATA?

What are some practical examples of how cyber-risks can affect your data and business? How are custodians able to protect their data better and prepare for the expected future risks? How do you manage cyber-risk and information security via your employees? How can you use data analytics to help with detection of fraud and corruption within an organisation?

Further reading 

Embracing the Intelligence Revolution
PwC's 21st CEO Survey: Optimistic outlooks and courageous decisions

Carla Liedtke

Director and cyber-security advisory lead across Australia Pacific, Control Risks

Steve Ingram

Partner, PwC

Chair

Colin Tate

Chief executive, Conexus Financial

4:45pm – 5:00pm

conference close

5:00pm – 5:30pm

POST-CONFERENCE DRINKS